1. Acceptance of Terms

By subscribing to or using any services provided by VAAS (“VAAS,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not accept these Terms, you may not use our services.

2. Scope of Services

VAAS provides video editing and related creative services through a team of qualified professionals.

Service assignments are managed internally, and projects are allocated to team members based on expertise, availability, and the specific needs of each project.

We do not guarantee that any individual team member will be consistently assigned to your projects.

3. Service Requests and Project Management

• Project Submission: Clients should submit requests as early as possible to ensure timely project initiation.
• Project Handling: All projects are addressed on a first-come, first-served basis and managed in a production queue.
• Team Assignment: Each project is assigned to the team member(s) best suited for its style, requirements, and timeline.
• Communication: VAAS maintains open communication with clients regarding project status, feedback requests, and any additional information needed for efficient delivery.
• No Delivery Guarantee: Due to the creative and variable nature of video editing, VAAS does not guarantee specific delivery dates or turnaround times. We commit to keeping clients informed and updated throughout the process.

4. Subscription, Renewal, and Payment Terms

• Subscription Model: Unless otherwise agreed in writing, services are provided on a recurring subscription or retainer basis.
• Automatic Renewal: All subscriptions automatically renew at the end of each billing cycle unless canceled prior to renewal.
• Cancellation: You may cancel your subscription at any time prior to the next billing cycle. Access to services and files remains available until the end of the paid term.
• No Refunds: Payments are non-refundable. No credits or partial refunds are issued for unused subscription periods.